All Case Studies

How Context & Creative Clarity Increased Lux Sales by 86%

Behavior-led creative optimization across in-store digital screens revealed how visual simplicity, ingredient recognition, and shopper context directly impact sales.

Results

+86%
Lift in Lux brand sales
+56%
Increase in Botanicals range sales
+10%
Increase in relevant views

Clearer visuals and context-aligned messaging improved both attention and purchase correlation within the first campaign cycle.

The Problem

Lux's digital screen campaign generated visibility but lacked clarity on what actually drove purchase. In-store environments are fast-moving and cognitively demanding. Complex visuals and unfamiliar ingredients reduced message absorption and conversion.

  • Busy layouts diluted product message
  • Multiple variants competing for attention
  • Unfamiliar ingredients reduced relevance
  • No clear CTA or purchase trigger
  • Different store zones influenced attention differently

Attention didn't consistently translate into purchase.

The Approach

1

Mapped shopper zones

Analyzed transition, impulse, and destination zones to understand attention windows and purchase behavior.

2

Evaluated creative clarity

Assessed ingredient recognition, visual hierarchy, and message simplicity across campaign variants.

3

Correlated ad exposure with sales

Linked screen presence with EPOS sales data to measure real commercial impact.

4

Defined optimization guidelines

Built clear creative rules to improve relevance, clarity, and purchase intent across future campaigns.

What Changed

Before

  • Multiple products and ingredients shown at once
  • Busy visuals reduced comprehension
  • Weak or absent call-to-action
  • Same creative across different store contexts

After

  • Single hero ingredient and variant per creative
  • Simplified message hierarchy
  • Clear visual focus and product benefit
  • Context-aligned messaging by store type and zone

Stronger attention, clearer understanding, and higher purchase correlation.

Key Insights

Clarity drives conversion

Simple visuals with one focal point outperform crowded layouts.

Familiarity increases relevance

Recognizable ingredients improve engagement and trust.

Context shapes effectiveness

Performance differs significantly between store types and shopper zones.

Pre-launch creative validation improves outcomes

Identifying weak visuals early prevents wasted media exposure.

See how optml predicts creative performance before launch

optml analyzes visual attention, context fit, and cognitive clarity to show what to fix before you spend budget.