All Case Studies

How Behavioral Context Optimization Increased In-Store Engagement 4.5×

Digital screen placement, timing, and creative clarity were optimized using behavioral analytics — turning passive visibility into measurable shopper engagement.

Results

4.5×
Increase in relevant views
1.8×
Increase in screen detections
+48%
Optimized relevant view rate

Behavior-led adjustments transformed in-store screens from passive media into active engagement drivers.

The Problem

Spinneys deployed entrance digital screens across stores but engagement remained below network benchmarks. High ad volume didn't translate into meaningful attention or shopper action.

  • Screens positioned too close to entrance flow
  • Low dwell time reduced message absorption
  • Busy visuals diluted message clarity
  • Content not aligned with shopper intent
  • Timing ignored daypart behavior

High exposure but low meaningful engagement.

The Approach

1

Mapped shopper zones

Defined transition, impulse, and destination zones to understand attention windows.

2

Measured screen performance

Tracked detections, views, and relevant views across 1.2M+ ad plays.

3

Optimized creative clarity

Simplified visuals and aligned messaging with shopper mindset.

4

Aligned timing with intent

Adjusted content to match morning, lunch, and evening shopping behavior.

What Changed

Before

  • Screens too close to entrance flow
  • Low contrast visuals
  • No clear message hierarchy
  • Content not aligned with time of day

After

  • Screen placement adjusted for dwell time
  • Simplified visuals with stronger contrast
  • Clearer product and offer messaging
  • Daypart-aligned content scheduling

More attention, stronger relevance, and higher engagement with in-store media.

Key Insights

Visibility alone doesn't drive engagement

Placement and context determine whether content is actually seen.

Creative clarity improves recall

Simple, focused visuals outperform crowded layouts.

Timing shapes relevance

Content aligned with shopper missions performs significantly better.

Behavioral context drives conversion potential

When placement, message, and timing align, attention becomes action.

See how optml predicts creative performance before launch

optml analyzes visual attention, context fit, and cognitive clarity to show what to fix before you spend budget.